Terms and Conditions

Legal Compliance and Regulations

By accessing and using our services, you agree to comply with all applicable laws and regulations, including data protection standards and online safety protocols. ElegantThread operates in accordance with international compliance requirements to ensure a safe and secure user experience.

Service Terms

Appointments and Fittings

• Appointments must be scheduled in advance
• 24-hour cancellation notice required
• Multiple fittings may be necessary for perfect fit
• Final adjustments included in service

Payment Terms

• 50% deposit required for custom orders
• Full payment due upon completion
• Accepted payment methods: Cash, Credit Cards
• Prices subject to change without notice

User Responsibilities

Users are required to act lawfully and refrain from violating any local, national, or international laws while using our services. Any misuse of our platform that breaches compliance policies may result in account suspension or legal action.

Customer Obligations

• Provide accurate measurements and information
• Attend scheduled fittings
• Communicate changes or concerns promptly
• Respect intellectual property rights

Dispute Resolution and Governing Law

In case of disputes, we adhere to strict legal frameworks and offer fair resolution processes. All disputes will be governed by the laws of India. By using our services, you acknowledge acceptance of these terms and agree to their enforcement.

Refund and Alteration Policy

• Custom orders are non-refundable
• Alterations within 7 days of delivery are complimentary
• Additional alterations charged as per service rates
• Quality issues addressed on case-by-case basis

Contact Information

For questions or concerns related to our policies, please contact us: